Shipping Policy
We deliver across the Kingdom of Saudi Arabia β absolutely free. Your Souq Nation order arrives at your doorstep in 2-4 business days.
π Free Shipping β All KSA
We are proud to offer completely free shipping on all orders across the Kingdom of Saudi Arabia. No minimum order value, no coupon code needed β just pure, free delivery straight to your doorstep.
β¨ Whether you order a small accessory or a large home decor item, shipping is on us!
β±οΈ Delivery Time: 2-4 Business Days
Once your order is confirmed and processed, you can expect delivery within 2 to 4 business days anywhere in Saudi Arabia.
- Major cities: 2-3 days
- Remote areas: 3-4 days
- Orders placed before 2 PM (KSA) ship same day
π Order Processing Time
All items are carefully packed and quality-checked before shipping. Processing takes 24-48 hours (business days).
Total timeline: Processing (1-2 days) + Shipping (2-4 days) = 3-6 business days to your doorstep. However, most orders arrive within 4 days from dispatch.
π You will receive a tracking number via SMS/WhatsApp/Email once shipped.
π We Deliver to Every Corner of Saudi Arabia
From bustling metropolitan cities to small towns β our shipping partners cover the entire Kingdom.
π¦ Can't find your city? We deliver there too! Just enter your address at checkout β our courier partners cover 1000+ locations across the Kingdom.
π¦ How Shipping Works
- Step 1: Place your order online β no shipping fee added at checkout.
- Step 2: We prepare your items (1-2 days) with care & quality check.
- Step 3: Your package is handed over to our trusted courier partners (SMSA, DHL, or Aramex).
- Step 4: You receive tracking details via SMS/WhatsApp/Email.
- Step 5: Delivery within 2-4 business days from dispatch. Enjoy your Rare Finds! β¨
π Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp/SMS (based on your contact info). You can track your package directly on the courier's website.
π± No tracking received? Contact us at +966 50 123 4567 and weβll share updates within 2 hours.
π’ Our Shipping Partners
We work with Saudi Arabia's most reliable courier services to ensure safe & fast delivery:
- SMSA Express
- DHL Saudi Arabia
- Aramex
- Zajil Express
Pay when your order arrives β no advance payment needed. Our courier partners collect payment at your doorstep.
STC Pay, Mada, Credit/Debit cards accepted.
β οΈ Delivery Delays & Holidays
While we strive for 2-4 day delivery, occasional delays may occur due to:
- National holidays (Saudi National Day, Eid, etc.)
- Extreme weather conditions or unforeseen courier issues
- Remote area accessibility
If your order hasn't arrived within 7 business days, please contact us immediately and we will resolve it within 24 hours.
β Quick Shipping FAQs
Is shipping really free?
β
Yes! No hidden fees, no minimum order.
Can I change my delivery address?
Contact us within 2 hours of placing order.
What if I'm not home?
Courier will call and attempt redelivery.
Do you ship to PO boxes?
Yes, but delivery may take +1-2 days.
π§ souqnation.786@gmail.com | π +966 50 123 4567 (WhatsApp)
π Response within 4 business hours
All over KSA
Delivery time after dispatch
Real-time updates
Pay on delivery